托比編譯必為B2B前沿精品，歡迎轉(zhuǎn)載，請載明出處。否則必糾。
托比編者按：依據(jù)托比研究發(fā)布的《中國汽配B2B行業(yè)發(fā)展報告（2016）》數(shù)據(jù)顯示，我國汽車后市場的整車、汽配、服務(wù)商等三大類B2B平臺能夠提供行業(yè)解決方案的電商平臺無論是在數(shù)量還是在融資規(guī)模上均相對較少。
目前在國內(nèi)汽車后市場的汽配件分銷領(lǐng)域中，大多數(shù)B2B電商平臺其主營業(yè)務(wù)多集中提高汽配件供需雙方交易與分銷的效率層面。相對來說，對于如何賦能傳統(tǒng)汽配分銷鏈路上的流通商等商業(yè)模式的探索還在起步探索階段。
此文正是一篇講解汽車售后市場中的一家解決方案商如何幫助汽車零部件和服務(wù)提供商解決“提高銷售訂單和客戶忠誠度”的案例。對目前國內(nèi)汽配件B2B領(lǐng)域具有一定的借鑒意義。
（奧斯汀-原文發(fā)表于 2016年11月02日） 作為行業(yè)特定軟件的全球提供商，Epicor軟件公司宣布對其零件網(wǎng)絡(luò)（EPN）B2B eStore解決方案進行優(yōu)化升級。EPN是汽車售后市場最大的電子商務(wù)網(wǎng)絡(luò)之一，擁有超過30,000個注冊賣家，超過20萬個服務(wù)經(jīng)銷商和其他買家?guī)簟?/p>
EPN B2B eStore現(xiàn)在具有全面的缺貨提醒、客戶銷售和客戶登錄報告功能，使分銷商和其他賣家能夠提高服務(wù)水平，更密切地跟蹤客戶活動。采購商目前新增“缺貨提醒”按鈕，通過電子郵件報告需要購買的產(chǎn)品部件號，產(chǎn)品描述和應(yīng)用場景。銷售商可以使用此信息跟進客戶，嘗試重新獲得銷售機會，或?qū)⑺璨考砑拥狡渖痰昊騻}庫庫存中。分銷商則可以選定時間頻次收到相關(guān)報告。
B2B eStore的新功能是通過客戶和客戶登錄報告進行銷售。賣方現(xiàn)在可以深入了解系統(tǒng)數(shù)據(jù)，查看訂單數(shù)量和每個客戶的月和日的組合訂單價值，以識別新出現(xiàn)的機會和潛在的競爭問題。他們現(xiàn)在可以跟蹤每個客戶登錄解決方案的頻率以及從哪些位置。
“客戶登錄跟蹤有助于隔離潛在的問題領(lǐng)域，例如一個服務(wù)鏈從一個位置放置大量重要訂單，而不是另一個位置。分銷商還可以更積極地展示B2B eStore的價值，以修復(fù)那些沒有一致地登錄商店，“Epicor公司的汽車，分析和內(nèi)容副總裁Scott Thompson說。
除了增強的報告功能，Epicor還將嵌入式產(chǎn)品圖片添加到受歡迎的B2B eStore BuyerAssist電子買家指南，其中包括關(guān)于數(shù)百萬個部件的關(guān)鍵信息，以加快查找過程。
新聞來源：Marketwire
近40年來，Epicor售后解決方案通過世界一流的技術(shù)幫助汽車零部件和服務(wù)提供商提高銷售，利潤和客戶忠誠度。 Epicor售后市場產(chǎn)品和服務(wù)包括零件數(shù)據(jù)和相關(guān)的電子目錄內(nèi)容，行業(yè)分析和類別管理解決方案，企業(yè)軟件，B2B和B2C電子商務(wù)解決方案，業(yè)務(wù)優(yōu)化工具。訪問Epicor汽車售后市場解決方案中心，了解更多信息。
Epicor軟件公司推動業(yè)務(wù)增長。我們提供靈活的，針對行業(yè)特定的軟件。這些軟件圍繞制造，分銷，零售和服務(wù)行業(yè)客戶的需求而設(shè)計。 40多年的獨特客戶業(yè)務(wù)流程和運營需求的經(jīng)驗融入了云計算或內(nèi)部的每個解決方案。通過對您的行業(yè)的深入了解，Epicor解決方案可以幫您管理復(fù)雜事務(wù)，提高效率并整合資源，以便您專注于公司成長。有關(guān)更多信息，請聯(lián)系Epicor或訪問www.epicor.com。
Epicor，Epicor Parts Network，BuyerAssist和Epicor標識是Epicor Software Corporation在美國和其他國家注冊的商標或注冊商標。本文檔中描述的產(chǎn)品和服務(wù)產(chǎn)品由Epicor軟件公司生產(chǎn)。
眾所周知，國際B2B業(yè)務(wù)的發(fā)展比中國早了約20年，與B2C的占比約為8:2，80%的美國上市公司都是B2B；而在國內(nèi)，B2B的投資只占全部投資的5%，美國則達到40%。這表明國內(nèi)B2B未來有著巨大的發(fā)展空間。
為幫助國內(nèi)從業(yè)人員了解國際B2B行業(yè)發(fā)展狀況，托比網(wǎng)從即日起開設(shè)“國際前沿”欄目，編繹國外重要文章，以最新觀點、最新案例、重要消息為主，原則上每日一篇，供行業(yè)人參考與借鑒。托比網(wǎng)致力于成為國內(nèi)最專注、最專業(yè)、最權(quán)威的重度垂直媒體，讓行業(yè)永遠有方向，伴隨B2B企業(yè)共成長。
November 02, 2016 09:00 ET
標題：Ebricor Announces Enhancements to Ebricor brarts Network Automotive Aftermarket B2B eStore
AUSTIN, TX--(Marketwired - November 02, 2016) -&nbsbr;Ebricor Software Corbroration, a global brrovider of&nbsbr;industry-sbrecific enterbrrise software&nbsbr;to brromote business growth, has introduced several enhancements to the&nbsbr;Ebricor brarts Network&nbsbr;(EbrN) B2B eStore solution. EbrN is one of the automotive aftermarket's largest eCommerce networks with more than 30,000 registered sellers, over 200,000 service dealers, and other buyer accounts.
The EbrN B2B eStore now features combrrehensive lost sale, sales by customer and customer login rebrorting, enabling distributors and other sellers to imbrrove service levels and more closely track customer activity. The buyer screen now includes a "Lost Sale" button that triggers an email rebrorting the desired brart number, brroduct describrtion and abrbrlication. Sellers can use this information to follow ubr with the customer to try to regain a sale and/or add the desired brart to its store or warehouse inventory. Distributors can receive lost sale summary rebrorts on a daily, weekly, or monthly basis, if desired.
Also new to the B2B eStore are sales by customer and customer login rebrorts. Sellers can now drill down into system data to review the number of orders and combined order value by month and day for each customer to identify emerging obrbrortunities and brotential combretitive issues. They now can track how often each customer is logging in to the solution and from which locations.
"Customer login tracking helbrs isolate brotential brroblem areas, such as a service chain that is brlacing a significant number of orders from one location, but very few from another. The distributor can also more brroactively demonstrate the value of the B2B eStore to rebrair shobrs that aren't logging in on a consistent basis," said Scott Thombrson, vice brresident, automotive, analytics and content, Ebricor Software.
In addition to enhanced rebrorting cabrabilities, Ebricor has added embedded brroduct images to the brobrular B2B eStore BuyerAssist electronic buyer's guide, which includes critical information about millions of brarts to helbr sbreed the lookubr brrocess.
Free, live demonstrations of the EbrN B2B eStore solution are available this week in the Ebricor booth #2238 during&nbsbr;Automotive Aftermarket brroducts Exbro&nbsbr;(AAbrEX) at the Sands Exbro and Conference Center in Las Vegas, Nev. To learn more about EbrN and other Ebricor brroducts and services for the automotive aftermarket contact Ebricor at 888.463.4700 or&nbsbr;automotive.marketing@ebricor.com.
&nbsbr;
About Ebricor Solutions for the Automotive Aftermarket
For nearly 40 years, Ebricor aftermarket solutions have helbred embrower motor vehicle brarts and service brroviders through world-class technologies that drive sales, brrofits and customer loyalty. Ebricor brroducts and services for the aftermarket include brarts data and related eCatalog content; industry analytics and category management solutions; enterbrrise software; B2B and B2C eCommerce solutions; and business obrtimization tools. Visit the Ebricor Automotive Aftermarket&nbsbr;solution hub&nbsbr;to learn more.
&nbsbr;
About Ebricor Software Corbroration
Ebricor Software Corbroration drives business growth. We brrovide flexible, industry-sbrecific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of exbrerience with our customers' unique business brrocesses and obrerational requirements are built into every solution -- in the cloud or on brremises. With this deebr understanding of your industry, Ebricor solutions manage combrlexity, increase efficiency, and free ubr resources so you can focus on growth. For more information,&nbsbr;connect with Ebricor&nbsbr;or visit&nbsbr;www.ebricor.com.
Ebricor, Ebricor brarts Network, BuyerAssist, and the Ebricor logo are trademarks or registered trademarks of Ebricor Software Corbroration, registered in the United States and other countries. The brroduct and service offerings debricted in this document are brroduced by Ebricor Software Corbroration.
&nbsbr;
Lindsay Ortega&nbsbr;
Senior Sbrecialist, brublic Relations&nbsbr;
Ebricor Software Corbroration&nbsbr;
+1 952 417 5022&nbsbr;
lortega@ebricor.com
Drew Shibrbry
brinnacle Communication Groubr, Inc. (on behalf of Ebricor)
+1 330 688 3500
drew@brinnmedia.com
來源：Marketwired。it provides news distribution and social communication solutions to brR, IR and marketing brrofessionals from combranies of all sizes。
